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uxpertise LMS can be set in enterprise or commercial mode.

In enterprise mode, all courses are free, and thus course registration can be done thru the catalog or by an administrator.

In commercial mode, courses can be paid or free based on the course settings. The enterprise process applies with the addition that paid courses will go through the shopping cart.

Yes, uxpertise LMS can be transactional based on the plan you selected. The e-commerce features include:

  • Shopping cart with credit card payments, Apple Pay, Google Pay, or invoicing
  • Full and partial refund management within the platform
  • Collect payments by credit card in your Stripe account
  • Gift cards and gift courses management
  • Coupon codes managements
  • Sales report
  • Gift card usage report
  • Dashboard with sales widgets (bestsellers, MoM comparison, year-to-date sales, etc.

Of course! The registration validation feature can be activated for the entire course catalog or by course. Your team will be notified every time a course registration requires validation. You even have access to complete and easy-to-use report to view and validate registrations.

The course catalog is visible to all users of the platform. It can be displayed before login or hidden as needed. The catalog is organized in categories and sub-categories as needed.

It is possible to customize the catalog for different users by making the courses or categories visible to specific groups as opposed to public.

A search bar is available to quickly search different catalog items.

There are three types of training activities possible on uxpertise LMS: in class or virtual/webinar (synchronous), online (asynchronous), or hybrid.

A training activity in uxpertise LMS can contain the following types of conten:

  • Documents (all types)
  • Events (in person and virtual)
  • SCORM packages (e-learning content created with an authoring software)
  • Videos (hosted on Vimeo or YouTube)
  • URL Links
  • Questionnaires (tool for surveys and exams creation within the platform)
  • Badges (Open Badge norm)
  • Certificates (automation tool)
  • Products (books, promotional articles, etc.)

All of these content items are stored in the library of the platform.

Yes, it is possible to include barriers in the structure of a catalog element in order to prevent the learner from accessing other content if he has not, for example, completed the previous one or waited a certain number of days before he can access it.

You can also add prerequisites to content items (ex: an exam must be completed before the certificate is unlocked) and to a training activity (ex: Training activity ABC must be completed before enrolling to training activity XYZ.)

Yes, uxpertise LMS allows you to create synchronous and hybrid training activities by adding an in-class or virtual event. For virtual events, you will be able to use the webinar tool of your choosing, such as Zoom, Google Meet, Microsoft Teams and more.

All you need to do is add the URL link when you create your virtual event on uxpertise LMS.

A confirmation email is sent to the learner upon registration which includes a .ics file to enable them to add the event to their personal calendar. Additionally, an event calendar is available in the learner space on the platform and an automated email reminder is sent.

You can also manage learner attendance automatically or manually based on the type of event and your settings.

Trainers can keep their schedule updated in the platform to help administrators easily plan events.

uxpertise LMS enables you to create personalized badges to sustain your users engagement. They can then showcase their achievements by sharing them on social media. Badges are compatible with Open Badges technology.

The uxpertise LMS platform is white label which means you can brand it in your image. The platform will feature your logo, your brand color and your domain name. You will be able to customize the homepage, your promotions, your banners and images, your footer, and even create custom landing pages and custom fields.

Yes! uxpertise LMS is responsive. Users will be able to easily access the platform including its training activities on a desktop computer, laptop, tablet or mobile phone.

On desktop, users can use Chrome, Edge, Firefox, Opera, and Safari to access uxpertise LMS. On mobile, users can use Chrome and Safari.

uxpertise LMS can be configured to fit your needs (public or private, transactional or non-transactional).

If your platform is public, users will be able to access your training directly by creating an account on your platform.

If you choose the private option, you will have to invite users yourself so that they can access your platform.

Single sign-on (SSO) with Google, Microsoft, and Facebook is available if desired.

Finally, you have the possibility of having an e-commerce platform where you can sell your training activities and products (book, promotional material, etc.). For this type of platform, the user will have to purchase the training before being able to access it. If the training is free, then they can simply enroll from the course catalog.

That depends on you! When you create your training activities on uxpertise LMS, you can make the training available forever or for a limited-time (in days).

Of course! uxpertise LMS offers a dashboard and a variety of reports that allow you to monitor activity on the platform in real time. Amongst others, a progression report is available to track global progress as well as very granular progress.

Yes! Our API can connect with your systems in order to accomplish many things such as single sign-on (SSO), account creation, and much more!

Absolutely! uxpertise LMS offers advanced group and sub-group management. You will be able to assign a supervisor for each group. The supervisor is able to manage users within his/her group(s) by inviting them to join the platform, and enrolling them into certain training activities using the licenses he/she acquired. Additionally, the supervisor is able to track progression for users within his/her group(s).
This allows administrators to delegate certain tasks and optimize management of the platform. Furthermore, you can filter reports by group for better analysis.

uxpertise LMS offers various roles within the platform such as administrator, trainer, supervisor, publisher, learner, and more. Each role has access to various menus based on the presets of the platform. For example, a trainer will only see the survey results for learners who attended his/her training. Additionally, you can customize certain parameters for these roles.

Yes, we offer custom development for our uxpertise LMS platform. Our internal team of developers will analyze your request, and make a proposition. Additional fees apply for custom development.

uxpertise LMS has an API available for its clients. Online documentation is available for instructions on which connections are possible and how to do them. To use the API, the client must make a request to our support team.

The API enables you to create users, create groups, enroll users, obtain course completion status, obtain transaction data, and more. The API can also share the catalog information to enable you to display the catalog on a different website.

Our support team offers API connection support upon request. Custom integrations are also possible.

uxpertise LMS is also integrated with Zapier. You can select a trigger and an action to create a Zap and automate your processes. You can see the integration possibilities on their website.

The exam session scores are very effective due to our double verification process. Our solution combines technology and human review to ensure the best results. Technology ensures that unauthorized softwares, main keyboard shortcuts, browsers, and secondary monitors are blocked. Once the exam is submitted, a human proctor reviews all the recordings within 72 hours of completion to flag any suspicious behaviours. The proctor then assigns an integrity score based on the identity verification and session recordings which are escalated to the administrators if needed.

We have built a concrete and robust model in terms of technology and man-power, which effectively scales to the current demand. Given that our solution is automated, test takers can their exam at any time, and do not have to schedule a meeting with a proctor. Our proctors will review the exam within 72 hours of submission.

The uxpertise XP software can be downloaded on Mac and Windows,. The only system requirements are a laptop or desktop computer, a working built-in or external webcam and microphone, and an internet speed of at least 1 Mbps download and upload.

Our solutions uxpertise LMS and uxpertise XP are available in English and French.

Each exam session is reviewed by an experienced proctor. You may not choose which proctor reviews the exam session’s recordings; however, administrators also have access to those recordings once the proctor has completed his/her evaluation and assigned an integrity score.

The dashboard can be accessed by the professional proctors who review the exam. It can also be accessed by the administrators so that they can review the recordings, and set the conditions for the exams. Additionally, the administrators can add users referred to as “professors” who can be assigned to exams in order to review them as well.

Yes! You have two options.

Option 1: tool in uxpertise XP.

The uxpertise XP dashboard has a tool to create question banks with categories. You will be able to add your multiple choice, unique choice, and open-ended questions. Once your questions are added, you can create your exam questionnaire by selecting the questions to include.

Option 2: tool in uxpertise LMS

uxpertise LMS is our learning management system. We have a pricing plan that enables you to use uxpertise LMS’s exam features in tandem with uxpertise XP. This will give you access to the exam questionnaire tool which let’s you create exams and choose settings such as: exam banner, exam instructions, passing grade, time allowed, tentatives allowed, number of questions to use at random, etc. The types of questions are multiple choice, unique choice, open-ended questions, and document upload questions. You will benefit from automation and detailed reporting.

Absolutely! You will need the exam questionnaire’s URL to add it to the proctored exam session’s settings. You will be able to invite test takers by email.

All data is stored on Microsoft Azure servers in the Canada East locations. Data is geo-replicated and backups are done. User data linked to recordings during the proctoring session is deleted after 90 days. However, the administrator can download the recording files if needed.

The parameters of the exam allow the administrator to determine what is and is not allowed during an exam session. For example, an administrator could decide to allow or not to take breaks or to have a book.

The uxpertise XP solution can be used by itself, however, if you would like to use it with other systems, this is most certainly possible. uxpertise XP is already integrated with our learning management system, uxpertise LMS. There is a possibility to integrate with other systems upon request which will require an analysis and integration fee. You can also use uxpertise XP with an external exam questionnaire as long as your questionnaire has a URL.

Yes! Technical support for any issues (bugs) with the solution is included and is our priority. If you encounter any issues, you can contact our support team by phone Mondays thru Fridays from 9a.m. to 5p.m. EST (except holidays) or by email (ticketing system) anytime. Our team will get back to you within 24 to 72 hours on business days.

Of course! An initial training via video call is given to all new clients. The duration depends on the solution selected:

  • uxpertise LMS: two 90-minute sessions (total of 3 hours)
  • uxpertise XP: one 2-hour session.

In addition, we offer implementation, personalized support, and other types of packages. On demand support is also available.

There’s more! Administrators have access to video tutorials and a knowledge base. User guides are also available.

uxpertise LMS can be set in enterprise or commercial mode.

In enterprise mode, all courses are free, and thus course registration can be done thru the catalog or by an administrator.

In commercial mode, courses can be paid or free based on the course settings. The enterprise process applies with the addition that paid courses will go through the shopping cart.

Yes, uxpertise LMS can be transactional based on the plan you selected. The e-commerce features include:

  • Shopping cart with credit card payments, Apple Pay, Google Pay, or invoicing
  • Full and partial refund management within the platform
  • Collect payments by credit card in your Stripe account
  • Gift cards and gift courses management
  • Coupon codes managements
  • Sales report
  • Gift card usage report
  • Dashboard with sales widgets (bestsellers, MoM comparison, year-to-date sales, etc.

Of course! The registration validation feature can be activated for the entire course catalog or by course. Your team will be notified every time a course registration requires validation. You even have access to complete and easy-to-use report to view and validate registrations.

The course catalog is visible to all users of the platform. It can be displayed before login or hidden as needed. The catalog is organized in categories and sub-categories as needed.

It is possible to customize the catalog for different users by making the courses or categories visible to specific groups as opposed to public.

A search bar is available to quickly search different catalog items.

There are three types of training activities possible on uxpertise LMS: in class or virtual/webinar (synchronous), online (asynchronous), or hybrid.

A training activity in uxpertise LMS can contain the following types of conten:

  • Documents (all types)
  • Events (in person and virtual)
  • SCORM packages (e-learning content created with an authoring software)
  • Videos (hosted on Vimeo or YouTube)
  • URL Links
  • Questionnaires (tool for surveys and exams creation within the platform)
  • Badges (Open Badge norm)
  • Certificates (automation tool)
  • Products (books, promotional articles, etc.)

All of these content items are stored in the library of the platform.

Yes, it is possible to include barriers in the structure of a catalog element in order to prevent the learner from accessing other content if he has not, for example, completed the previous one or waited a certain number of days before he can access it.

You can also add prerequisites to content items (ex: an exam must be completed before the certificate is unlocked) and to a training activity (ex: Training activity ABC must be completed before enrolling to training activity XYZ.)

Yes, uxpertise LMS allows you to create synchronous and hybrid training activities by adding an in-class or virtual event. For virtual events, you will be able to use the webinar tool of your choosing, such as Zoom, Google Meet, Microsoft Teams and more.

All you need to do is add the URL link when you create your virtual event on uxpertise LMS.

A confirmation email is sent to the learner upon registration which includes a .ics file to enable them to add the event to their personal calendar. Additionally, an event calendar is available in the learner space on the platform and an automated email reminder is sent.

You can also manage learner attendance automatically or manually based on the type of event and your settings.

Trainers can keep their schedule updated in the platform to help administrators easily plan events.

uxpertise LMS enables you to create personalized badges to sustain your users engagement. They can then showcase their achievements by sharing them on social media. Badges are compatible with Open Badges technology.

The uxpertise LMS platform is white label which means you can brand it in your image. The platform will feature your logo, your brand color and your domain name. You will be able to customize the homepage, your promotions, your banners and images, your footer, and even create custom landing pages and custom fields.

Yes! uxpertise LMS is responsive. Users will be able to easily access the platform including its training activities on a desktop computer, laptop, tablet or mobile phone.

On desktop, users can use Chrome, Edge, Firefox, Opera, and Safari to access uxpertise LMS. On mobile, users can use Chrome and Safari.

uxpertise LMS can be configured to fit your needs (public or private, transactional or non-transactional).

If your platform is public, users will be able to access your training directly by creating an account on your platform.

If you choose the private option, you will have to invite users yourself so that they can access your platform.

Single sign-on (SSO) with Google, Microsoft, and Facebook is available if desired.

Finally, you have the possibility of having an e-commerce platform where you can sell your training activities and products (book, promotional material, etc.). For this type of platform, the user will have to purchase the training before being able to access it. If the training is free, then they can simply enroll from the course catalog.

That depends on you! When you create your training activities on uxpertise LMS, you can make the training available forever or for a limited-time (in days).

Of course! uxpertise LMS offers a dashboard and a variety of reports that allow you to monitor activity on the platform in real time. Amongst others, a progression report is available to track global progress as well as very granular progress.

Yes! Our API can connect with your systems in order to accomplish many things such as single sign-on (SSO), account creation, and much more!

Absolutely! uxpertise LMS offers advanced group and sub-group management. You will be able to assign a supervisor for each group. The supervisor is able to manage users within his/her group(s) by inviting them to join the platform, and enrolling them into certain training activities using the licenses he/she acquired. Additionally, the supervisor is able to track progression for users within his/her group(s).
This allows administrators to delegate certain tasks and optimize management of the platform. Furthermore, you can filter reports by group for better analysis.

uxpertise LMS offers various roles within the platform such as administrator, trainer, supervisor, publisher, learner, and more. Each role has access to various menus based on the presets of the platform. For example, a trainer will only see the survey results for learners who attended his/her training. Additionally, you can customize certain parameters for these roles.

Yes, we offer custom development for our uxpertise LMS platform. Our internal team of developers will analyze your request, and make a proposition. Additional fees apply for custom development.

uxpertise LMS has an API available for its clients. Online documentation is available for instructions on which connections are possible and how to do them. To use the API, the client must make a request to our support team.

The API enables you to create users, create groups, enroll users, obtain course completion status, obtain transaction data, and more. The API can also share the catalog information to enable you to display the catalog on a different website.

Our support team offers API connection support upon request. Custom integrations are also possible.

uxpertise LMS is also integrated with Zapier. You can select a trigger and an action to create a Zap and automate your processes. You can see the integration possibilities on their website.

The exam session scores are very effective due to our double verification process. Our solution combines technology and human review to ensure the best results. Technology ensures that unauthorized softwares, main keyboard shortcuts, browsers, and secondary monitors are blocked. Once the exam is submitted, a human proctor reviews all the recordings within 72 hours of completion to flag any suspicious behaviours. The proctor then assigns an integrity score based on the identity verification and session recordings which are escalated to the administrators if needed.

We have built a concrete and robust model in terms of technology and man-power, which effectively scales to the current demand. Given that our solution is automated, test takers can their exam at any time, and do not have to schedule a meeting with a proctor. Our proctors will review the exam within 72 hours of submission.

The uxpertise XP software can be downloaded on Mac and Windows,. The only system requirements are a laptop or desktop computer, a working built-in or external webcam and microphone, and an internet speed of at least 1 Mbps download and upload.

Our solutions uxpertise LMS and uxpertise XP are available in English and French.

Each exam session is reviewed by an experienced proctor. You may not choose which proctor reviews the exam session’s recordings; however, administrators also have access to those recordings once the proctor has completed his/her evaluation and assigned an integrity score.

The dashboard can be accessed by the professional proctors who review the exam. It can also be accessed by the administrators so that they can review the recordings, and set the conditions for the exams. Additionally, the administrators can add users referred to as “professors” who can be assigned to exams in order to review them as well.

Yes! You have two options.

Option 1: tool in uxpertise XP.

The uxpertise XP dashboard has a tool to create question banks with categories. You will be able to add your multiple choice, unique choice, and open-ended questions. Once your questions are added, you can create your exam questionnaire by selecting the questions to include.

Option 2: tool in uxpertise LMS

uxpertise LMS is our learning management system. We have a pricing plan that enables you to use uxpertise LMS’s exam features in tandem with uxpertise XP. This will give you access to the exam questionnaire tool which let’s you create exams and choose settings such as: exam banner, exam instructions, passing grade, time allowed, tentatives allowed, number of questions to use at random, etc. The types of questions are multiple choice, unique choice, open-ended questions, and document upload questions. You will benefit from automation and detailed reporting.

Absolutely! You will need the exam questionnaire’s URL to add it to the proctored exam session’s settings. You will be able to invite test takers by email.

All data is stored on Microsoft Azure servers in the Canada East locations. Data is geo-replicated and backups are done. User data linked to recordings during the proctoring session is deleted after 90 days. However, the administrator can download the recording files if needed.

The parameters of the exam allow the administrator to determine what is and is not allowed during an exam session. For example, an administrator could decide to allow or not to take breaks or to have a book.

The uxpertise XP solution can be used by itself, however, if you would like to use it with other systems, this is most certainly possible. uxpertise XP is already integrated with our learning management system, uxpertise LMS. There is a possibility to integrate with other systems upon request which will require an analysis and integration fee. You can also use uxpertise XP with an external exam questionnaire as long as your questionnaire has a URL.

Yes! Technical support for any issues (bugs) with the solution is included and is our priority. If you encounter any issues, you can contact our support team by phone Mondays thru Fridays from 9a.m. to 5p.m. EST (except holidays) or by email (ticketing system) anytime. Our team will get back to you within 24 to 72 hours on business days.

Of course! An initial training via video call is given to all new clients. The duration depends on the solution selected:

  • uxpertise LMS: two 90-minute sessions (total of 3 hours)
  • uxpertise XP: one 2-hour session.

In addition, we offer implementation, personalized support, and other types of packages. On demand support is also available.

There’s more! Administrators have access to video tutorials and a knowledge base. User guides are also available.