Centralize, Automate, Evolve: The Winning Trio of Espace OBNL
How ESPACE OBNL Expanded Its Training Offer Without Adding Complexity to Its Structure
ESPACE OBNL’s mission is to support managers and administrators of non-profit organizations (NPOs) by developing their skills, facilitating knowledge sharing, and offering training, tools, and resources tailored to their realities. Going from one in-person training session per month to 97 online training sessions in 2024, ESPACE OBNL successfully achieved its digital transformation with uxpertise LMS.
01
Challenge
In 2020, the pandemic triggered a digital shift for ESPACE OBNL. Training that was previously held in person now had to be delivered virtually.
To deliver their training online, they initially used a combination of tools such as Zoom, manual emails, and a survey software. Quickly, the lack of centralization, excessive workload, and suboptimal user experience prompted them to look for a more structured solution.
02
Solution
A Quebec-based learning management platform that centralizes data, automates processes, and brings all tools together in one place.
The discovery of uxpertise LMS happened during a local event in November 2021. After several meetings, ESPACE OBNL chose uxpertise because it is a Quebec-based, women-owned company that provides fast support and a modern platform that meets their needs.
03
Results
2833 participants
In 2024, 2,833 participants were trained through the uxpertise LMS platform. The number of participants increases every year. From 2020 to 2024, there was a 150% increase.
The number of activities offered increased from 40 in 2020 to 97 in 2024.
243%
INCREASE
“We’re always pushing the limits, and the uxpertise team is always there to support us. It’s a true collaboration.”
Marie-Hélène Côté
Operations Manager
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