



 



 {"id":6138,"date":"2019-11-01T11:00:35","date_gmt":"2019-11-01T15:00:35","guid":{"rendered":"https:\/\/uxpertise.ca\/?p=6138"},"modified":"2022-06-02T09:28:59","modified_gmt":"2022-06-02T13:28:59","slug":"12-questions-to-ask-when-shopping-for-an-lms","status":"publish","type":"post","link":"https:\/\/uxpertise.ca\/en\/12-questions-to-ask-when-shopping-for-an-lms\/","title":{"rendered":"12 Questions to Ask When Shopping for an LMS"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">With hundreds of Learning Management Systems (LMS) out there, you might pull your hair out trying to find the right one for your organization.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We say, \u201cLove your hair. Stay focused on the great benefits the right LMS will deliver. And remember, when you ask the right questions about your needs, your buying journey becomes so much more efficient and enjoyable.\u201d<\/span><\/p>\n<h2><b>Stay focused on why you\u2019re buying an LMS\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Surveys show that millennials consider an employer\u2019s learning and development offer to be their <\/span><a href=\"https:\/\/www.pwc.de\/de\/prozessoptimierung\/assets\/millennials-at-work-2011.pdf\"><span style=\"font-weight: 400;\">first-choice benefit.<\/span><\/a><span style=\"font-weight: 400;\"> So by prioritizing continuous learning in your culture, you sweeten the appeal of your organization, and that helps attract and retain people who seek to grow and will help you grow.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What\u2019s more, you know that the right LMS will make your Learning and Development program dramatically more efficient to manage while also offering your learners training flexibility and delight. If you\u2019re a leader in a training organization, the right LMS will also help you promote and sell your activities and products so you can scale more easily.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Keeping these LMS benefits in mind, ask yourself the following 12 questions about your needs for today and tomorrow.<\/span><\/p>\n<h3><b style=\"letter-spacing: 0px;\">1. What\u2019s the DNA of your company?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Is your organization like a fast-growing teen or has it reached the stable size of maturity? If your organization is growing quickly, you\u2019ll want to choose a system that allows you to enroll new people without increasing your system\u2019s cost per user.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Are your learners in one location or distributed across time zones? Do their learning needs vary? Are they served by different business systems?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your LMS needs to connect seamlessly to all the business systems serving your users, and communicate with your respective platforms. If your learners live on the other side of cultural borders, you want to be sure your LMS can easily switch languages and currencies (assuming, of course, you\u2019re selling activities and products).<\/span><\/p>\n<h3><b>2. Are you a nation-spanning enterprise or a small and medium-size business?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Just as the needs of adult elephants differ from those of their calves, an organization with thousands of employees in international jurisdictions requires an LMS different from those of a small or medium-sized business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The \u201cadult elephant\u201d LMS, as it were, needs to deliver features like:<\/span><\/p>\n<ul>\n<li><b>Scalability<\/b><span style=\"font-weight: 400;\">, which offers the functional capacity to accommodate large numbers of users and uses;<\/span><\/li>\n<li><b>Distributed administration<\/b><span style=\"font-weight: 400;\"> to enable regional administrators to manage with relative autonomy;<\/span><\/li>\n<li><b style=\"letter-spacing: 0px;\">Hierarchical management<\/b><span style=\"font-weight: 400;\">, which empowers the top administrator to manage all the divisions, departments, groups, locations, licenses, authentications, and supervisors as well as to distribute administrative rights to key people;<\/span><\/li>\n<li><b>Adaptability<\/b><span style=\"font-weight: 400;\"> to multilingual environments and different currencies.<\/span><\/li>\n<\/ul>\n<h3><b>3. On-premise or cloud-based?\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Your LMS can live on your own servers (on-premise) or those of your vendor (cloud-based). Here\u2019s why cloud-based solutions are increasingly favoured.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">You have <\/span><b>no IT trouble-shooting or upgrades<\/b><span style=\"font-weight: 400;\"> to deal with.<\/span><\/li>\n<li>When scaling your Learning and Development activities, your<b style=\"letter-spacing: 0px;\"> costs are foreseeable and controllable<\/b><span style=\"font-weight: 400;\">. <\/span><\/li>\n<li>Your <b style=\"letter-spacing: 0px;\">LMS is uniform wherever your people may be located.<\/b><span style=\"font-weight: 400;\"> So the people in your Atlantis office work with the same LMS as your team in Asgard.<\/span><\/li>\n<li>You get <b style=\"letter-spacing: 0px;\">heightened security<\/b><span style=\"font-weight: 400;\"> because the cyber-security people hired by the major cloud providers are (probably) more highly qualified than your own busy IT team. <\/span><\/li>\n<li>You can <b style=\"letter-spacing: 0px;\">access it anytime, anywhere<\/b><span style=\"font-weight: 400;\">! Maybe you need to check a report quickly while you&#8217;re grabbing your morning coffee, or maybe your learners want to do a quick 30-min<\/span><span style=\"font-weight: 400;\">ute l<\/span><span style=\"font-weight: 400;\">esson while the<\/span><span style=\"font-weight: 400;\">y\u2019re<\/span><span style=\"font-weight: 400;\"> taking the train to work \u2014- <\/span><span style=\"font-weight: 400;\">all this is <\/span><span style=\"font-weight: 400;\">possible when your LMS is cloud-based and accessible on any mobile device.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Although an on-premise platform cannot offer most of these advantages, such software could be advantageous if your organization, for example, operates in a highly regulated industry in which data security is extremely important.<\/span><\/p>\n<h3><b>4. Does the LMS delight your learners?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Whether you have a dozen in-house learners or thousands both inside and outside your organization, their LMS experience is going to impact every aspect of your ROI in Learning and Development.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So your LMS interface better please the eye, be intuitive, easy to use, and eliminate any obstacle to learning. If your LMS inspires a spirit of play, you elevate engagement. Look for gamification features like fun dashboards <\/span><span style=\"font-weight: 400;\">and<\/span><span style=\"font-weight: 400;\"> badges and certificates.<\/span><span style=\"font-weight: 400;\"> Learners love to share about their activity, so ensure that they can post their activity on social media.<\/span><span style=\"font-weight: 400;\">\u00a0\u00a0<\/span><\/p>\n<h3><b>5. Is the LMS responsive to any mobile device?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Your learners are developing their knowledge and skills anywhere, at any time. So your LMS\u2019 design should be responsive to any mobile device.<\/span><\/p>\n<h3><b style=\"letter-spacing: 0px;\">6. Are the automation features flexible and powerful?\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Managing courses eats up a lot of team time. If you\u2019re assigning people to activities or products or requesting real-time reports from the system, an integrated LMS with flexible automation options and automatic notifications can make these repetitive tasks almost effortless.<\/span><\/p>\n<h3><b>7. Are you promoting and selling your activities online?\u00a0\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">When you lead a training organization, meeting your revenue projections may sometimes make you wish for a genie lamp. That\u2019s all the more reason why your LMS should perform like a sales genie to lighten the heavy lifting of promoting and selling your activities and products. Let\u2019s look at how the right LMS can help in the three stages of a sale.\u00a0<\/span><\/p>\n<ul>\n<li>\n<h4><b>Attract prospects to your storefront<\/b><\/h4>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">To buy from you, your prospects have to find you first. Is your LMS SEO-optimized?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To be cost-efficient, you want to showcase your courses and instructors online without building a second website. Does the LMS offer a customizable web storefront that\u2019s appealing?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Enhancing the catalog of your offer with the activities and products of other organizations is an efficient way to scale revenues. Does your LMS facilitate the sharing and licensing of your content?\u00a0<\/span><\/p>\n<ul>\n<li>\n<h4><b>Enhance sales in the shopping cart<\/b><\/h4>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Your online customers expect a convenient, smooth sales transaction. Does the LMS\u2019 web portal make it easy to sell your digital content (courses, videos, audio files, etc.) or physical items like books, instruction manuals, and DVDs?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Does the shopping cart allow for promotional coupons or gift cards to be added?<\/span><\/p>\n<ul>\n<li>\n<h4><b>Turning customers into brand ambassadors<\/b><\/h4>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Because your customers already like your products, they can be the best advocates for your organization. Does your LMS enable them to share their activity on social media and, thereby, help build your profile in the community?<\/span><\/p>\n<h3><b>8. What level of content-authoring tools do you need?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Before you can sell the course, you\u2019ve got to create it. Do you have easily accessible programmers and designers who can develop your courses for you?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Or, do you want to eliminate the need for technical skills and simply use an intuitive course-authoring tool that enables you to easily store and assemble course content and create tests and surveys?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">LMSs and third-party course-authoring tools offer a gamut of creative possibilities. Choose the tool that meets your needs.<\/span><\/p>\n<h3><b>9. Can you give and get feedback from your learners?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Feedback is essential to the learning experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With a modern LMS, you can easily test learners to give them feedback on what they\u2019ve learned. You can create quizzes with different types of questions, and even correct open-ended questions within the platform.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To continuously improve your learners\u2019 experience, feedback from them is also a must. An easy-to-use survey tool will give you the assessments you need.\u00a0\u00a0<\/span><\/p>\n<h3><b><\/b><b>10. What are the reporting and analytics tools like?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">With an integrated LMS, your team should have a centralized real-time view of your key performance indicators (KPIs). Is the administrator\u2019s dashboard flexibly configurable?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Does it allow you to easily manage your activities through handy filters that reveal the information you want? Are powerful real-time reporting and analytics available to help you make better business decisions? Can you export the data to <\/span><span style=\"font-weight: 400;\">E<\/span><span style=\"font-weight: 400;\">xcel?<\/span><\/p>\n<h3><b>11. Is the LMS platform secure?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">With all the learner data and eLearning content stored on your LMS, you want peace of mind about the security of your information.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ensure that your LMS platform is hosted on a secu<\/span><span style=\"font-weight: 400;\">re<\/span><span style=\"font-weight: 400;\"> server and complies with best practices, such as ISO\/IEC 27001, GDPR, and othe<\/span><span style=\"font-weight: 400;\">rs. The<\/span><span style=\"font-weight: 400;\"> applications should use proper authentication and encryption methods to keep your data safe. Your LMS platform should also have a <\/span><span style=\"font-weight: 400;\">Disaster Recovery<\/span><span style=\"font-weight: 400;\"> plan in place with proper <\/span><span style=\"font-weight: 400;\">redundancy<\/span><span style=\"font-weight: 400;\">, backup, and fall-back procedures to keep your operations running.\u00a0<\/span><\/p>\n<h3><b><\/b><b>12. What is the quality of technical support?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Just as when you move into a new home, the day you acquire your new LMS you\u2019ll need to transfer and re-arrange all the content you had either in your old LMS or scattered among your other business systems.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To make that move as painless as possible, your LMS should be inherently flexible in design. That way it will adapt easily to your organization\u2019s unique structure and integrate seamlessly with your current business systems. Should you hit any bumps in the road, your vendor\u2019s customer and technical support teams should be ready and able to make the transition a smooth one.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Furthermore, an LMS provider, like uxpertise,<\/span><span style=\"font-weight: 400;\">which<\/span> <span style=\"font-weight: 400;\">can<\/span><span style=\"font-weight: 400;\"> provide various support packages to help you migrate data, input content, customize the functionalities<\/span><span style=\"font-weight: 400;\"> of t<\/span><span style=\"font-weight: 400;\">he platform, or even support your marketing efforts, is definitely a value-<\/span><span style=\"font-weight: 400;\">add. <\/span><span style=\"font-weight: 400;\">It\u2019s always <\/span><span style=\"font-weight: 400;\">advantageous<\/span><span style=\"font-weight: 400;\"> to hav<\/span><span style=\"font-weight: 400;\">e these helpful options a<\/span><span style=\"font-weight: 400;\">vailable!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So before you sign your purchase contract, make sure that the dialogue you\u2019ve had with your LMS partner offers you peace of mind regarding the quality of their support and expertise.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Shopping for your LMS shouldn\u2019t lead to a bad hair day. To fine-tune your shopping list, <a href=\"https:\/\/uxpertise.ca\/en\/contact\">connect with us<\/a>.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>With hundreds of Learning Management Systems (LMS) out there, you might pull your hair out trying to find the right one for your organization.\u00a0 We say, \u201cLove your hair. Stay focused on the great benefits the right LMS will deliver. And remember, when you ask the right questions about your needs, your buying journey becomes [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":6140,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[116,142],"tags":[154,180,185,187],"class_list":["post-6138","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-learning-management-system","category-blog","tag-lms","tag-training-center","tag-online-training-en","tag-hr-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.4 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>12 Questions to Ask When Shopping for an LMS - uxpertise<\/title>\n<meta name=\"description\" content=\"With hundreds of Learning Management Systems (LMS) out there, you might pull your hair out trying to find the right one for your organization.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uxpertise.ca\/en\/12-questions-to-ask-when-shopping-for-an-lms\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"12 Questions to Ask When Shopping for an LMS\" \/>\n<meta property=\"og:description\" content=\"With hundreds of Learning Management Systems (LMS) out there, you might pull your hair out trying to find the right one for your organization.\u00a0 We say,\" \/>\n<meta property=\"og:url\" content=\"https:\/\/uxpertise.ca\/en\/12-questions-to-ask-when-shopping-for-an-lms\/\" \/>\n<meta property=\"og:site_name\" content=\"uxpertise\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/uxpertise\" \/>\n<meta property=\"article:published_time\" content=\"2019-11-01T15:00:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-02T13:28:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/uxpertise.ca\/wp-content\/uploads\/2020\/11\/10-questions-a-se-poser-lorsquon-cherche-a-implanter-un-lms-en-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1067\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"St\u00e9phanie Dion\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"St\u00e9phanie Dion\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/uxpertise.ca\\\/en\\\/12-questions-to-ask-when-shopping-for-an-lms\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/uxpertise.ca\\\/en\\\/12-questions-to-ask-when-shopping-for-an-lms\\\/\"},\"author\":{\"name\":\"St\u00e9phanie Dion\",\"@id\":\"https:\\\/\\\/uxpertise.ca\\\/en\\\/#\\\/schema\\\/person\\\/a2c6eb2b17d3cb63a86dd515ed9a4b3d\"},\"headline\":\"12 Questions to Ask When Shopping for an LMS\",\"datePublished\":\"2019-11-01T15:00:35+00:00\",\"dateModified\":\"2022-06-02T13:28:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/uxpertise.ca\\\/en\\\/12-questions-to-ask-when-shopping-for-an-lms\\\/\"},\"wordCount\":1604,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/uxpertise.ca\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/uxpertise.ca\\\/en\\\/12-questions-to-ask-when-shopping-for-an-lms\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/uxpertise.ca\\\/wp-content\\\/uploads\\\/2020\\\/11\\\/10-questions-a-se-poser-lorsquon-cherche-a-implanter-un-lms-en-scaled.jpg\",\"keywords\":[\"Learning management system (LMS)\",\"Training center\",\"Online training\",\"HR\"],\"articleSection\":[\"Learning Management System\",\"Blog\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/uxpertise.ca\\\/en\\\/12-questions-to-ask-when-shopping-for-an-lms\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/uxpertise.ca\\\/en\\\/12-questions-to-ask-when-shopping-for-an-lms\\\/\",\"url\":\"https:\\\/\\\/uxpertise.ca\\\/en\\\/12-questions-to-ask-when-shopping-for-an-lms\\\/\",\"name\":\"12 Questions to Ask When Shopping for an LMS - 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