{"id":21383,"date":"2024-01-23T17:38:16","date_gmt":"2024-01-23T22:38:16","guid":{"rendered":"https:\/\/uxpertise.ca\/5-ways-to-personalize-employee-training-to-boost-engagement\/"},"modified":"2024-10-24T10:08:56","modified_gmt":"2024-10-24T14:08:56","slug":"5-ways-to-personalize-employee-training-to-boost-engagement","status":"publish","type":"post","link":"https:\/\/uxpertise.ca\/en\/5-ways-to-personalize-employee-training-to-boost-engagement\/","title":{"rendered":"5 Ways to Personalize Employee Training to Boost Engagement"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">No two employees learn alike.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s a daily dilemma for Learning &amp; Development (L&amp;D) leaders looking to increase engagement with training.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You don\u2019t want your learning path to bore the more knowledgeable employees or overwhelm the less advanced.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And learning preferences vary. For example, some people favor audio content; others prefer visual support, while a number learn best when using their hands. Some may also prefer learning at their own pace, while others may prefer in-person training.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Furthermore, the stakes are high.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The C-suite expects you to expand workforce skills so your company can react quickly to valuable opportunities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The good news is there\u2019s one big factor in your favor: <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Your employees\u2019 no.1\u00a0 motivation for learning is progress toward career <\/span><a href=\"https:\/\/learning.linkedin.com\/resources\/career-development\/career-goal-examples-benchmarking-employee-development#:~:text=Put%20the%20biggest%20learning%20motivator,1%20motivation%20to%20learn.\"><span style=\"font-weight: 400;\">goals<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By tapping into that drive, you can effectively respond to the needs of both your employees and executives. How?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With personalized training.\u00a0<\/span><\/p>\n<h3><b>What is personalized training?\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Every experience is better when it\u2019s personalized.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When training is personalized, the employee is more engaged, retains the content better, and feels more satisfaction about their learning path.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To personalize training, adapt the following components of the learning path to the needs of the employee:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Training content<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Learning environment<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Delivery method<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Here are five ways you can do all of the above.\u00a0\u00a0<\/span><\/p>\n<h3><b>1. Perform a pre-training evaluation<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Just like a tailor customizing your outfit, you need to take the \u201cmeasurements\u201d of the employee&#8217;s range of knowledge:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What do they know?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How do they learn best?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What do they need to learn?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">To get these answers efficiently, use the questionnaire tool of your learning management system (LMS) to create a pre-training test.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With test results in hand, enhance this portrait of the employee with the insights from your LMS\u2019 analytics tool. From your employee\u2019s history of training, you can extract hidden patterns and correlations in their learning behavior by tracking test results, course-completion rates, and so on.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you have a fuller portrait of the employee\u2019s learning needs, you can begin to personalize their training path to respond to these needs.<\/span><\/p>\n<h3><b>2. Set the right balance of blended learning<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">With so many workplaces adopting hybrid work, it\u2019s very likely your personalized training will be a blend of two modes of instruction: asynchronous (e-learning) and synchronous (in-person or online in real-time).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To get the blend right, your L&amp;D team needs to answer certain questions:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Given the demands of the training, what balance will best serve its objectives?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What type of content can the instructor effectively deliver?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What blend of learning accommodates the trainee best, given their location, availability, and needs?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Let\u2019s say your team decides that it\u2019s appropriate to be somewhat flexible in setting the blend. Giving your trainee a say in the blend will add to their sense of ownership of the training and help make them feel that their opinion is valued.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Keep in mind that some trainees may mistakenly believe that personalized training is purely self-directed. So it\u2019s important that your team clarifies at the beginning of the personalized program which aspects are self-directed and which are not.\u00a0<\/span><\/p>\n<h3><b>3. Include micro-learning in personalized training\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">By definition, personalized training covers only the knowledge or skills that a particular employee needs to learn: nothing more, nothing less. That\u2019s why micro-learning could be particularly beneficial in personalizing training.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In micro-learning, a small learning module (often between two and seven minutes) focuses on teaching a concept to help the learner retain or review previously acquired knowledge.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Micro-learning is a great fit with personalized training because it\u2019s:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customized to the employee\u2019s needs<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Readily accessible with a click<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Intensely focused on the learning objective<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Easily repeatable if a concept needs more time to be acquired<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The instant availability of micro-learning makes it handy for workers in the middle of a task or on the go (e.g., in the field). This quick access also helps counter the \u201cforgetting curve,\u201d which trainees typically experience when training is not reinforced in a thoughtful way.<\/span><\/p>\n<h3><b>4. Take advantage of social learning<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">One of the ways we learn is by watching and imitating others, i.e., social learning. Learning this way, trainees retain information better because they associate all the particularities of the real-life situation (e.g., voice pitch, images, memories) with the learning acquired.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To benefit from the engagement potential of social learning, design your course to take full advantage of your LMS tools, such as easy access to live video-conferencing with chat, Q&amp;A, polls, and whiteboard features.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, live video-conferencing empowers the instructor to interact instantly in audio-visual form with the trainees and provide personalized feedback, answers, and support.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your trainees can also interact instantly with the instructor and their peers through a voice channel, break-out room, or group chat.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Breakout rooms are particularly valuable for grouping trainees according to their learning objectives and current knowledge.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, the instructor can vary the interaction by using quizzes and polls to connect with the employees.\u00a0<\/span><\/p>\n<h3><b>5. Personalize the learning environment and delivery method<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Full-fledged personalized training also includes customizing the learning environment and content delivery.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">More and more employees are accessing their training on mobile devices. As a result, the design of online training is evolving toward a mobile-first presentation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Since your trainees will access their training anytime, anywhere, your LMS needs to present this mobile content effectively, no matter what medium it comes in (e.g., audio, video, PowerPoint, SCORM, and so on).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Furthermore, your LMS should not create barriers to learning. So your LMS interface should please the eye, be intuitive to use, easy to learn, and eliminate any obstacle to learning.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To tap into all the engagement potential of personalized training, you\u2019ll need an LMS with a multi-faceted functionality that enables you to do the following:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Develop and manage personalized training paths.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Benefit from powerful analytics.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offer a flexible test tool.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrate seamlessly a live video-conferencing application with a group chat.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Present an intuitive, easy-to-learn, mobile-first interface, readily accessible from any Internet connection.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you\u2019d like to explore further the possibilities of personalized training with the right LMS, we\u2019d be happy to <\/span><a href=\"https:\/\/uxpertise.ca\/en\/contact\/\"><span style=\"font-weight: 400;\">help<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>No two employees learn alike.\u00a0 That\u2019s a daily dilemma for Learning &amp; Development (L&amp;D) leaders looking to increase engagement with training. You don\u2019t want your learning path to bore the more knowledgeable employees or overwhelm the less advanced.\u00a0 And learning preferences vary. For example, some people favor audio content; others prefer visual support, while a [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":21534,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[116,142],"tags":[111,187,312],"class_list":["post-21383","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-learning-management-system","category-blog","tag-employee-training","tag-hr-en","tag-learning-management-system-lms"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.4 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>5 Ways to Personalize Employee Training to Boost Engagement - uxpertise<\/title>\n<meta name=\"description\" content=\"No two employees learn alike.\u00a0 That\u2019s a daily dilemma for Learning &amp; Development (L&amp;D) leaders looking to increase engagement with training. 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