{"id":12985,"date":"2022-04-25T08:39:58","date_gmt":"2022-04-25T12:39:58","guid":{"rendered":"https:\/\/uxpertise.ca\/?p=12985"},"modified":"2022-06-01T17:22:30","modified_gmt":"2022-06-01T21:22:30","slug":"what-online-exam-proctoring-solution-is-right-for-high-stakes-exams","status":"publish","type":"post","link":"https:\/\/uxpertise.ca\/en\/what-online-exam-proctoring-solution-is-right-for-high-stakes-exams\/","title":{"rendered":"What Online Exam Proctoring Solution is Right for High Stakes Exams?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">So many remote proctoring solutions and so little time.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">How do you and your faculty choose the right solution for the varied testing circumstances you face?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After all, a mid-term test for first-year students doesn\u2019t have the same stakes as a final licensing exam for a profession.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your faculty prefers easy-to-use solutions that offer peace of mind about test integrity. Your students want convenience and have concerns about privacy. You want to satisfy these needs while also respecting your budget.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This post will help you navigate the pros and cons of the top four remote proctoring solutions, so you can comfortably choose the best solution for your test situations.\u00a0<\/span><\/p>\n<h2><b>1. The browser lockdown<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">As the simplest form of remote proctoring, browser lockdown is appropriate for low-stakes tests.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">During a browser lockdown, an app that the student downloads controls the student\u2019s browser according to the requirements you set.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Different vendors offer varying levels of flexibility regarding which features you can control. For example, the proctoring app can oblige the student to open the exam screen in full-screen mode so test-takers can\u2019t look to other windows for help.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The app can also potentially disable functions such as the following:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>New tabs<\/b><span style=\"font-weight: 400;\">, to eliminate web searches<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Printing<\/b><span style=\"font-weight: 400;\">, to block the distribution of printed exam questions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Re-entry <\/b><span style=\"font-weight: 400;\">into the exam, so that the test must be taken in one uninterrupted sitting.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">After the exam session, your representative reviews the proctoring data for anomalies. While this form of auto-proctoring can be effective for low-stakes testing, the review of proctoring data can be time-intensive given a high volume of test sessions. Additionally, the identity of the test-taker is not validated.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2><b>2. Automated proctoring<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">In automated proctoring, the software runs, observes, and records the whole test-taking session, based on the exam administrator\u2019s settings. Artificial intelligence (AI) flags misbehavior.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In top-tier solutions, vendors offer a wide array of options for what you want to observe, lockdown, and record. For example, during the pre-test protocol, you can choose to verify the person\u2019s ID card and face, prevent the use of other monitors, and record all video, audio, and web activity. The choices are up to you.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once the exam is completed, your representative reviews the recordings and the behaviors flagged by the software.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Scalability is the big advantage of this solution. Your testing can include an almost unlimited number of participants.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">On the downside, if you don\u2019t choose the human-review option, the proctoring data need to be reviewed by your representatives. AI is not perfect and can lead to false alerts and issues with facial recognition.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>3. Live proctoring<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Sometimes the certifications are so high-stakes, you need to have the peace of mind that comes with real-time human monitoring, supported by monitoring software.\u00a0\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With this solution, a certified proctor monitors online the entire test-taking session as it&#8217;s happening. The proctor can confirm the ID of the test taker before the exam begins, and intercede should they spot suspicious behavior or need to respond to a technical issue.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Meanwhile, the proctoring software flags all suspicious behavior and alerts the proctor if an inappropriate pattern appears.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I<\/span><span style=\"font-weight: 400;\">t\u2019s important to note that since no online proctoring solution is perfect, some false positives may arise. This prospect can make a student anxious.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For a detailed discussion of these concerns and misconceptions about remote proctoring, see our post<\/span><span style=\"font-weight: 400;\">,<\/span><span style=\"font-weight: 400;\"> \u201c<\/span><a href=\"https:\/\/uxpertise.ca\/en\/online-proctoring-misconceptions\/\"><span style=\"font-weight: 400;\">4 Big Misconceptions about Remote Online Exam Proctoring Dismantled<\/span><\/a><span style=\"font-weight: 400;\">\u201d.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After the test, vendors offer the full time-stamped recordings, final reports with a variety of metrics, and the comments of the human proctor on all software-flagged behavior.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This human review saves your staff the time they might have spent reviewing many hours of video and leaves only the most clear-cut situations for your staff to address.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While the features of these final reports vary considerably, you could reasonably expect items such as the following:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dashboards that detail overall activity in an easy-to-read presentation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The timing of exam starts, finishes, and time spent on each test<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Technical problems encountered<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The number of proctor interventions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Analytics about the session.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Not surprisingly, a live proctoring solution requires the biggest investment and does not scale easily. Furthermore, it requires scheduling the exam with a proctor.\u00a0<\/span><\/p>\n<h3><b>Variations on live proctoring<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">Some vendors offer the partial presence of a remote live proctor. For instance, the trained proctor oversees the validation of test-taker identity, monitors the test-taker\u2019s physical environment for inappropriate tools, and then allows the proctoring software to take over once the test session begins.\u00a0<\/span><\/h3>\n<p>&nbsp;<\/p>\n<h2><b>4. Automated proctoring with human review<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Using this solution, you benefit from two layers of integrity control:\u00a0 software monitoring and human review of the exam session recordings to flag unauthorized behavior.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Together, these two systems save your team time in the review of exam sessions while offering you the clear rulings and information you need to decide the next steps. As a result, this solution offers you a secure exam session with cost-efficient scalability and anytime convenience for test-takers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s how the solution works. The software supports the entire exam session based on the parameters you\u2019ve defined.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, for example, you can customize the settings to do the following: lockdown the browser, block other software and list resources allowed. Additionally, the software will automatically block keyboard shortcuts, cut access to a secondary monitors, and record activity on the desktop, camera, and audio systems.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before the exam session begins, the system first authenticates the test-taker\u2019s identity. Then it monitors their physical and digital environment prior to and during the test. At exambcompletion, a trained proctor reviews the exam session recording to ensure that the test-taker\u2019s performance is assessed on the criteria set for the exam.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your representative gets access to a report and the full exam recordings, along with the certified proctor\u2019s comments on the flagged behavior and an integrity score.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>Technical consideration to keep in mind<\/b><\/h3>\n<h4><b>Seamless integration<\/b><span style=\"font-weight: 400;\">. While you\u2019re discussing auto-proctoring solutions with potential vendors, ensure that their solution will integrate seamlessly with your LMS or can be used with an exam created on another system. To facilitate your usage of the solution, you want to be able to view reports within the LMS and automate as many processes as possible.\u00a0<\/span><\/h4>\n<h4><b>Easy exam oversight.<\/b><span style=\"font-weight: 400;\"> Exam administrators don\u2019t want to spend hours in training to learn new software. During your demo, ensure that the auto-proctoring control panel offers:<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">An easy-to-understand interface<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">High visibility into the proctoring process, i.e., what sessions are active, completed, canceled, which cases need to be escalated, etc.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Features that facilitate review of the test-taking session, flags raised, the multiple recordings, and the notes made by the human proctor\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multilingual interfaces for both the test-takers and administrators.\u00a0<\/span><\/li>\n<\/ul>\n<h4><b>High security and reliability<\/b><span style=\"font-weight: 400;\">. A reliable solution that\u2019s ready when you are is a must-have. When you sign your Service Level Agreement (SLA), ensure that it stipulates 99.9% uptime and that your data is backed up and stored on a secure server.\u00a0<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Clearly, remote proctoring is going to be an integral part of how you run your institution. To secure your peace of mind and the reputation of your school, consider a solution that\u2019s convenient for all parties, cost-effective, and scalable \u23af automated proctoring with human review.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>So many remote proctoring solutions and so little time.\u00a0\u00a0 How do you and your faculty choose the right solution for the varied testing circumstances you face? After all, a mid-term test for first-year students doesn\u2019t have the same stakes as a final licensing exam for a profession.\u00a0 Your faculty prefers easy-to-use solutions that offer peace [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":12990,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[127,142],"tags":[188,226,104,179,182,183],"class_list":["post-12985","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-online-remote-exam-proctoring","category-blog","tag-exam-proctoring","tag-compliance","tag-certification","tag-professional-associations-en","tag-online-exam","tag-remote-exam"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Finding an Online Exam Proctoring 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