Covid-19 Update: The uxpertise team continues its operations and its solutions are not impacted.
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Do you have questions concerning our solutions? Our growing database of frequently asked questions can help. Click on a tab of interest to find your questions.
If you don’t find what you’re looking for, do connect with us. We’d be happy to answer your questions or guide you to helpful resources.
uxpertise LMS offers two types of payment for learners: credit card and invoicing. Credit card transactions are managed through Stripe, a secured payment gateway.
Oui! La plateforme gère les coupons rabais et permet également de vendre des cartes-cadeaux et d’offrir des cours en cadeau.
Yes, taxes can be configured according to your location. Taxes are then displayed based on the location of your offices.
Yes, the platform allows you to make a full or partial refund for a transaction.
There are two types of activities possible on uxpertise LMS: in class or webinar (synchronous), or online (asynchronous). You can also create hybrid training activities which combine synchronous and asynchronous content.
An activity can contain the following:
All of these are listed in the library.
Yes, it is possible to include ” barriers ” in the structure of a catalog element in order to prevent the learner from accessing other content if he has not, for example, completed the previous one or waited a certain number of days before he can access it.
You can also add prerequisites to content items (ex: an exam must be completed before the certificate is unlocked) and to a training activity (ex: Training activity ABC must be completed before enrolling to training activity XYZ.)
Yes, uxpertise LMS allows you to integrate webinars events to a training activity where the learner will be directed to the webinar platform of your choice such as Zoom, GoToMeeting, Google Hangouts, Microsoft Teams and more.
All you need is to insert the URL link when you create your online event on uxpertise LMS.
You can also manage learner attendance and manage your trainers schedule easily.
uxpertise LMS enables you to create personalized certificates or badges to sustain your users engagement. They can then showcase their achievements by sharing them on social media. Badges are compatible with Open Badges technology.
The uxpertise LMS platform is white label which means you can brand it in your image. The platform will feature your logo, and you can use your own domain name or a sub-domain. You will be able to customize the homepage, your promotions, your banners and images, your footer, and even create custom landing pages and custom fields.
uxpertise is designed for multilingual purposes – your content can be displayed in many languages just by pressing a button. Furthermore, you can easily edit your content in multiple languages. The platform is currently available in English and French, and more languages will follow.
Yes, the uxpertise platform is responsive. Users will be able to easily access the training on a computer, tablet or cellphone.
On desktop, users can use Chrome, Edge, Firefox, Opera, Safari. On mobile, users can use Chrome and Safari.
uxpertise LMS can be configured to fit your needs (public or private, transactional or non-transactional).
If your platform is public, users will be able to access your training directly by creating an account on your platform.
If you choose the private option, you will have to invite users yourself so that they can access your platform.
Finally, you have the possibility of having an e-commerce platform where you can sell your training activities and products (book, promotional material, etc.). For this type of platform, the user will have to purchase the training before being able to access it.
On uxpertise LMS, as long as the user is not unsubscribed by a supervisor or an administrator, he will always have access to his training.
However it is possible to set an accessibility period (days) when creating a new catalog item.
Of course! uxpertise LMS offers a dashboard and a variety of reports that allow you to monitor activity on the platform in real time.
Yes! Our API can connect with your systems in order to accomplish many things such as single sign-on (SSO), account creation, course enrollment, and much more!
Absolutely! uxpertise LMS offers advanced management of groups and sub-groups as well as assignment of a supervisor for a group. The supervisor will be able to manage users within his group(s) by inviting them to join the platform, and enrolling them into certain training activities using the licenses he/she acquired.
This allows administrators to delegate certain tasks and optimize management of the platform.
uxpertise LMS offers various different roles on the platform. These allow you to have control over the permissions and restrictions of each of your members, while offering you management flexibility.
The exam session scores are very effective due to our double verification process. the combination of our software blocking all unauthorized resources and typical shortcut functions, the use of algorithms and a human proctor reviews of every exam session within 72 hours of completion, to flag any suspicious behaviours and assigns an integrity score based on the identity verification and session recordings which are escalated to the administrators of the institution.
We have built a concrete and robust model in terms of technology and man-power, which effectively scales to the current demand.
The uxpertise XP software can be downloaded on Mac, Windows, and Linux. The only system requirements are a laptop or desktop computer, a working built-in or external webcam and microphone, and an internet speed of at least 1 Mbps download and upload.
Each exam session is reviewed by an experienced proctor. You may not choose which proctor; however, administrators also have access to review the exam sessions.
The dashboard can be accessed by the professional proctors who review the exam. It can also be accessed by the administrators so that they can review the recordings, and set the conditions for the exams. Additionally, the administrators can add users referred to as “professors” who can be assigned to exams in order to review them as well.
The uxpertise XP dashboard has a built-in tool to create exams and set exam conditions. Alternatively, the uxpertise XP solution is integrated to our LMS platform, uxpertise LMS, where you can create exams from there as well. Supported question types for the built-in tool are multiple choice, select all the correct answers, and open-ended questions.
All data is stored on Microsoft Azure servers in Quebec with a redundancy center in Toronto. User data is kept on file for 1 week unless there is an issue with the session and recordings need to be reviewed for a longer period.
The parameters of the exam allow the administrator to determine what is and is not allowed during an exam session. For example, an administrator could decide to allow or not to take breaks or to have a book.
The uxpertise XP solution can be used by itself, however, if you would like to use it with other systems, this is most certainly possible. uxpertise XP is already integrated with our learning management system, uxpertise LMS. There is a possibility to integrate with Moodle and other systems upon request which will require an analysis and integration fee.